Facilitation of  Workshops, Webinars, Consulting & Coaching Sessions

The World Cafe Business Facilitation progam sees teams rotate through table groups to inject new ideas and solutions into different challenges. In these specially designed sessions the participants follow a 4 stage design thinking method with relevant tools (eg digital/physical flipchart tools such as Empathy Mapping, Customer Journey, Persona Technique, Prototyping etc). The sample photos are from a session on ‘Customer Stickiness’ designed in collaboration with the workshop organisers and then run for the CEO and the Executive team members.

Facilitation of Workshops & Webinars

Tirian’s facilitation approach ensures the individuals involved maintain ownership of both the process and the outcomes. With a professional Tirian facilitator, meetings can move much faster and with less stress. Constructive dialogue can replace debating, and individuals can be carefully guided through each stage of the process. Most importantly, our facilitators use a holistic approach that considers the human dynamics that are at play during a process.

Our facilitator will help the team understand how to find more efficient processes to improve effectiveness. This process will empower all people at all levels and encouraging them to contribute to the creative development process, ensuring that individuals become inspired and equipped for positive transformation. In the process participants will discover that it is possible to go beyond incremental improvements and impact a whole culture. Teams will also become much more engaged and proficient when they are encouraged to work on these processes collaboratively.

Facilitators provide stimulus to encourage the group to discover the answers. Since reflection is the key to deeper learning that leads to more lasting change, anything that a “facilitator” does to enhance reflection before, during, or after an experience is called “facilitation.”


Facilitation of Consulting & Coaching Sessions


EXPLORE: with a LITE, BASIC or ELEMENTS level program to provide an introduction to core concepts. Designed to impact the way participants feel through an EXPERIENCE focus.

EXAMINE: with a STANDARD level program that focuses on skills and mindset change in core learning areas. Designed to help a group address a challenge through an EDUCATIONAL focus, and intended to impact the ways participants feel and think.

EXTEND: with an EXECUTIVE level deep dive for a highly customised strategic focus. Designed to help participants work on a substantive challenge area and map out a strategic plan through a DEVELOPMENTAL focus. Can include a bespoke fully integrated intervention, considering the whole leadership ecosystem to map out an appropriate learning journey, starting with outcomes and establishing an end-to-end solution.



  • FACILITATOR: The facilitator’s main aim is to help the group increase effectiveness by improving processes and structure. In a pure facilitation session, the facilitator should not be to seek to change people’s behaviour, but to provide feedback that enables people to decide whether to change their own behaviour, and should they decide, the facilitator can help them learn how to change (and or add in a coaching element).
  • PROCESS: Refers to how a group works together, talks to each other, identifies and solve problems, makes decisions and handles conflict.
  • STRUCTURE: Refers to stable recurring group processes, dynamics and roles.
  • CONTENT: Refers to what the group is working on. The facilitator does not need to be a content expert and should remain neutral. The facilitator’s role is to bring out the expertise in the group.
  • CONSULTANT: A consultant provides their expertise to the group
  • COACH: A coach seeks to change behavior