Endorsements – Luxury

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Gaia Grant / Andrew Grant and Liv Gussing-Burgess:  running a simulation & presenting at the Four Seasons Hotels and Resorts GM/CEO conference. (Toronto)

It’s been a privilege working with these market-leading luxury brands. They understand the importance of quality, brand, vision, mission, values and customer focus. (In respect of confidentiality, this page features a limited selection of clients & details.)

  • Daimler / Mercedes-Benz
  • Rolls Royce
  • Estee Lauder Companies
  • Aman Resorts
  • Four Seasons Hotels and Resorts
  • Goldman Sachs
  • Intercon Hotels
  • Channel
  • Dyson
  • YPO (Young Presidents Organization)
  • First Sentier Investors

“This was the best program I’ve ever seen.”

Regional CEO | DAIMLER (DFS)

“The program for our Investment Professionals was not only entertaining and informative, but also highly relevant to our group. We appreciate the time you took us before and after the program and appreciate your personal touch and passion for what you do.”

HK | GOLDMAN SACHS

“A very productive time of learning and helpful to discuss issues. You created many great programs that we can work with.”

Guy Heywood regional GM, GM of the award winning Amankila (Bali) & Amangari (USA) | AMAN RESORTS

“You successfully helped our team understand our company promise of ‘intuitive personal service’ and then worked with us to agree on ways to develop this in delivery terms.”

Simon Casson | GM Qatar & Operations President EMEA | FOUR SEASONS HOTELS & RESORTS

“You quickly and perceptively understood our strong company culture. What you gave us was a better understanding of the group dynamics and a better way to benefit from unrecognized strengths, opening up important sources of talent and energy that we had not recognized. Even to this day your input still has an impact on how we solve problems and work together as a team.”

Chris Norton | General Manager- multi award winning resort, Bali | RVP SE Asia | FOUR SEASONS HOTELS & RESORTS

“Very creative and innovative. A different presentation for what could actually be a “dry” topic. Since the course (6 months ago) we have been able to successfully implement it throughout all departments, and have watched a 100% improvement on our hotel ranking.”

Gen McKenzie | Director of Human Resources | Regent Hotel | Singapore| FOUR SEASONS HOTELS & RESORTS